Not resolved

I was called on 10/28/15 and told all components of my wall unit were in and to schedule a delivery date. I informed them I would be away and would call on 11/2 to schedule a date.When I called I was first told that I was called by mistake, then I wastold the sections on order were given to the next person in the Q and I would have to wait until 12/5 for delivery. The unit was finally delivered on 12/10. At that time the deliverymen were unable to set to set up the accent lights. They informed me that I would have to schedule a Tech to come with installers. After going to the store and being told they could not help me I would have to deal directly with service I became annoyed and the store manager being somewhat rude called for me. On 12/16 I received a call from Greg who informed me that he would be at my house between 12 and 2 pm.I have called customer service several times and they now inform me that I am scheduled for the 21st of December. this point I am waiting for a call from Coretta. I doubt it will come. This company falls down on customer service and Mr. Baer should know what is happening. If he would like to speak to me my email is

Reviewer is in unhappy mood. This person stated that there is a room for improvement of zero customer service. Please immediately contact the author of this review to discuss poor customer service of furniture. Baers Furniture needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned furniture in their reviews. You may find this information helpful for further shopping at Baers Furniture.

Had an Experience with Baers Furniture?

Write a review


Terms of Service
Post Comment


We are so sorry to hear about this issue with the delivery and customer service. We would like to help. Please email your contact information and customer number to Thank you.



Baer's Furniture


Was planning to purchase from Baers, but after reading such awful reviews I will stay away from Baers!

You May Also Like

Mypillow - Makes You Pay When Their Product Fails Mypillow "The "10 year warranty" is a load of BS. After a month, the seam in my pillow opened up and the fill started to spill out. I called the company..." Read more My experience with CliqStudios has been excellent. CliqStudios "I spent a considerable amount of time shopping around including quotes from Lowes and Home Depot for shaker style kitchen cabinets. I used Kraftmaid as the comparison. The retail quote..." Read more Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking. Ashley Furniture "Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear...." Read more Rooms To Go is a total scam, especially for its "Force Field" project Rooms To Go "The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more Sonic - Absolutely terrible Sonic "Some girl with short blonde hair was taking my order and she had an attitude problem and she got mad because I said I wanted marinara sauce with my tatertots..." Read more Clay Cooley - Crooks Clay Cooley "I bought a car with them and they knew of my credit situation. I had a bankruptcy and they had the paperwork. They got me approved anyway, I signed for..." Read more Seniorpeoplemeet And Ourtime - Bad experiences Seniorpeoplemeet And Ourtime "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more