So far.NOT IMPRESSED.Or should I say.
DISGUSTED!!!!! Bought a sectional in June and the stitching come off the couch that same month. ( it happens) BUT TWICE????its a lemon. They suggested that we change couch all together.
Which we agreed.We walked the entire store and we didn't like any other sectionals,( by the way that one we bought was gone) We asked for our money back!!!AND THEY HAVE A NO REFUND POLICY. the only customer service you will deal with, is in south Florida. I have yet to have a manager from this store call me back. Now I have been dealing with BAERS for two weeks to get an answer from them.
Ridiculous,so called higher end store with customer service. NOT SO FAR. ALSO I am a firefighter. Not from another store.
I am a true customer.It's a real shame
More Review Details
|Style and Design|
|Diversity of Products or Services|
- Reason of review:
- Bad quality
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Sectional Sofa
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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